Job Description

The Assistant Manager will assist the General Manager in maintaining a welcoming environment for the guest’s experience. In addition the assistant is responsible for maintaining profits from food and drink sales, having excellent communication and customer service skills, maintaining a clean environment and making effective decisions when needed.

Essential Functions

• Assigns and checks work; provides guidance, training, day-to-day direction, tracks and documents attendance records
• Ensures payroll accuracy
• Assists in managing the front-of-the-house staff, including recruitment and training, assuring all server Standard Operating Procedures are being followed
• Ensures food orders are accurately prepared and delivered timely according to company standards
• Assists with managing the financial aspects of the restaurant’s operation, including the successful identification of expense reduction through cost control
• Analyzes operational problems such as over production, waste, theft, and establishes controls
• Oversee the guest experience
• Recommends measures to improve work procedures and employee performance to increase quality of services and job safety
• Place and monitor daily orders for all alcohol, soft drinks and food supplies keeping costs within budget and in relation to the day’s guests and/or groups’ demands
• Other duties as assigned

Qualifications

• High School Diploma or Equivalent
• 3 + years of Food & Beverage experience
• POS Systems knowledge preferred (Micros)
• Possess a "hands on" management style with an eye for detail and strong interpersonal and leadership skills;
• Excellent organizational skills
• Excellent verbal and written communication skills
• Ability to work positively and cooperatively in a diverse team environment
• Excellent problem solving skills
• Ability to lift up to 50 pounds
• Ability to work in a fast paced environment
• Proficient in Microsoft Office Products including Word, Excel, Micros
• Basic mathematical skills

Physical Requirements

• Frequently required to stand; walk;
• Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl
• Must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Regularly required to talk or hear

Direct Reports

• Server
• Assistant Servers
• Bartenders
• Bar Backs
• Hosts