Career Opportunities with AJS Hotels

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Careers At AJS Hotels
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Front Desk Agent

Department: Front Office
Location: Louisville, KY

Job Summary:
We are seeking a Front Desk Agent to be the first point of contact for our hotel guests. The Front Desk Agent will greet guests, check them in/out, handle reservations, and provide information about services and amenities.

- High school diploma or equivalent
- Excellent communication and customer service skills
- Proficiency in Microsoft Office and hotel management software
- Strong attention to detail and organizational skills
- Ability to handle stressful situations with professionalism

- Greet guests and assist with check-in/out processes
- Answer phone calls and manage reservations
- Provide information about hotel services, facilities, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Maintain a tidy and presentable front desk area
- Assist with billing and payment processes
- Collaborate with other hotel staff to ensure a positive guest experience

If you are a customer service-oriented individual with a passion for hospitality, we invite you to apply for the Front Desk Agent position at our hotel.





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