We are currently seeking someone with an infectious smile, exceptional customer service skills, a professional demeanor and positive attitude to work as a Host/Hostess .

The primary role of the Host/Hostess is ensure the guest has a memorable experience by providing excellent customer service through solid organizational skills and exceptional people skills from the moment the guest arrives through the time of their departure.

Responsibilities

• Assigning and escorting guests to their table.

• Providing menus.

• Making reservations.

• Arranging parties.

• May at times act as the cashier.

Qualifications

• High School Diploma or Equivalent

• At least 2 years of previous experience as a host/hostess or concierge.

• Guest service and excellent communication skills required.

• Basic computer skills required.

• Must have a friendly and engaging personality, with a positive attitude and professional and well-groomed appearance.

The Crowne Plaza Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more.

1. Crowne Plaza Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.