Job Description

Support the vision, mission and service standards. Greets guests and answers questions regarding beverages. Performs inventory management of all beer, wine, liquor, juices and cut fruit. Responsible for the collection of money from beverages. Completes hotel guests' payment transactions as outlined in the cash and charge procedures. Maintain cash drawer to ensure accuracy and security. Perform beginning of shift and end of shift duties. Perform opening and all other duties assigned.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Support the vision, mission and service standards.
2. Greets guests and answers questions regarding beverages.
3. Performs inventory management of all beer, wine, liquor, juices and cut fruit.
4. Responsible for the collection of money from beverages.
5. Completes hotel guests' payment transactions as outlined in the cash and charge procedures.
6. Maintain cash drawer to ensure accuracy and security.
7. Perform beginning-of-shift and end-of-shift duties.
8. Perform opening and all other duties assigned.

Competencies

1. Ability to perform basic mathematical skills to assist in the exchange of currency.
2. Must exhibit strong customer service skills.
3. Possesses strong written and oral communication skills.
4. Demonstrates time management abilities.
5. Detail and multi-task oriented.
6. Ability to reason and use strong judgement skills.
7. Ongoing development of leadership abilities.

Education & Experience

1. At least one year of bartending experience required.
2. Must be a minimum of 18 years of age and a day to serve alcoholic beverages to hotel guests per KY Liquor Law

Work Environment

Fast-paced hotel work environment. Will work within meeting rooms and ballrooms for banquets/events.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

One must be a minimum of 20 years of age and a day to serve alcoholic beverages to hotel guests per KY Liquor Law. Must be able to stand and exert fast-paced mobility for at least 4 hours in length. Must have a good sense of balance and must be able to bend and kneel. Should have the ability to lift bus pans and trays frequently weighing up to 25 pounds.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Crowne Plaza Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discount on IHG Properties nationwide and more.

The Crowne Plaza Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.