Career Opportunities with AJS Hotels

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Room Service Server

Department: Room Service
Location: Louisville, KY

Job Description

This position ensures high food quality and presentation is delivered to our guests through proper handling and delivery to multiple points of sale including, guest rooms and other areas as deemed necessary to satisfy our guests. The Room Service Server must comply with local Health Department standards and safe food handling practices.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Support the Crowne Plaza hallmarks and standards.
  2. Deliver, present and serve food and beverages to hotel guests' room or poolside.
  3. Completes guests' payment transactions as outlined in the cash and charge procedures.
  4. Maintains tray pick up from guests' room or poolside.
  5. Removes trays of dirty dishes, silverware and glassware to kitchen for cleaning.
  6. Performs inventory management of stock stations.
  7. All other duties as required.


  1. Must have basic knowledge of room service practices.
  2. Ability to perform basic mathematical skill set.
  3. Must possess strong oral communication skills.
  4. Must have a customer service oriented attitude.

Education & Experience

  1. High School Diploma or equivalent preferred.
  2. 0-2 years of experience in server or room service position preferred.

Work Environment

Individual will be working within the restaurant and kitchen in order to ensure food is brought to guest rooms.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be 20 years of age or above in order to serve alcoholic beverages to hotel guests per KY Liquor Law. Must be able to stand and exert fast-paced mobility for periods of up to 4 hours in length. Must have a good sense of balance and be able to bend and kneel. Must have the ability to lift bus pans and trays frequently weighing up to 25 pounds.

Position Type/Expected Hours of Work

This is a full-time non-exempt position with expectation to work necessary business hours to ensure business needs are met during the operation of the Restaurant and Outlets.
Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.







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